Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Essential Tasks and Responsibilities:
Oversee and assist in preparation of food items for the day and dating products
Oversee and assist in setting up and breaking down of stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of correct portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
Oversee and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for proper disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart
Assist with daily STEP observations and report safety hazards discovered in the location to management immediately
Additional Job Functions:
Cross-train in areas as required by your manager
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team.
Supervisory Responsibilities: Oversee and direct the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.
Great customer service and communication skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience
High school education or equivalent
Work Environment: Most often works in front-of-house. Requires frequent
lifting/transporting hot food items, ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions. Involves repetitive motion.
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
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