LOUISVILLE

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Friendly. Dedicated. This is a highly responsible part time position in which the incumbent will live onsite and oversee the property after hours by making rounds through the evening, responding to guest's needs, and acting as manager on duty. You will assure operations are according to standards. Performance based culture\u2026 We work hard and we play hard - respecting the balance between personal life and work life. We offer equal opportunity and advancement based on merit - operating with a small efficient team of hospitality professionals. Compensation: This is an hourly position that includes company provided studio. Property housing includes local phone service, internet, and all utilities paid. EOE; empresa no discriminatorio Essential Functions: \u2022 This is a part-time position working (6) days per week for 15 to 29 hours. An example of hours: 6:00 pm to 7:00 am Monday through Friday and 2:00 pm to 7:00 am Saturday, and\/or all day on Sunday. \u2022 27 physical inspections of the property are required per week at various times set forth by the property manager and based on the property you can be asked to complete more rounds as needed based on the demands of business. The inspection schedule includes: \u2022 Three (3) rounds per night Monday through Friday \u2022 Four (4) rounds on Saturday \u2022 Eight (8) rounds on Sunday \u2022 Incident Clock Response - The Safety Attendant responds to any type of problems or issues that occur during on-call hours. The Safety Attendant is required to clock in and out for all incidents. \u2022 Give tours to potential guests and be able to close the sale \u2022 Check in after-hours guests and walk-ins with or without reservations. \u2022 Conduct a PMS system audit \u2022 Ensure the security needs of the property and guests are met. \u2022 Respond to requests from immediate supervisor and will follow \u2013up \u2022 Wash, dry and fold laundry as directed by management. \u2022 Administration of keys. \u2022 Know property emergency procedures. \u2022 Familiarize yourself with area attractions and services in order to accommodate guest's needs. \u2022 Suggest\/Sell services and amenities in order to accommodate guest's needs. Qualifications: \u2022 One-year experience in customer service but hotel operations preferred \u2022 Excellent communication skills \u2022 Bi-lingual preferred; must speak English \u2022 Excellent oral, organization and written communication skills \u2022 Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. \u2022 Proactive and aggressive in solving problems, experienced in recognizing and taking action on opportunities and developing a strong team. Physical: \u00a0 Standing for prolonged periods Repetitive stair-climbing Kneeling and\/or squatting Climbing ladders Lifting 50 lbs Pushing and pulling 20 lbs

Company info

Hotel Management and Consulting

Company Profile