Dallas, TX, United States
Accounts Receivable (A/R) Hotel Supervisor - main responsibility is to oversee the hotel receivables team as it relates to billing and collection.
They oversee the daily activities of the Hotel A/R team as well as work closely with the Sports Club A/R Supervisor with the common goal to achieve Four Seasons Corporate Standard on a monthly basis. The Supervisor provides updates on a weekly basis or when applicable to the Resort Credit Manager. This is an hourly position.
Daily & Bi-weekly :
Processes Group Invoices, Collection assignments, and has a good working knowledge of Accounts Receivable ( ie processing Group deposits, etc )
Coaches and mentors the A/R team on collection & billing assignments, guest inquiries
Oversees Training for new A/R Clerks and Finance MIT's- sets up training schedules & participates in training
Monitor's Group Invoices/Billing ( ie review posting master report daily ) and delegates Group Billing assignments.
Monitors the City Ledger Aging - delegating collection assignments for both Hotel & Club member accounts. Monitors collection activity among A/R team throughout the month. Determines when credit Manager is required in collection efforts.
Processes and delegates Credit Applications
Attends or delegates attendance of Weekly Group Resume Meeting
Attends or delegates attendance of Group Pre-Conference Meetings
Works with Sports Club A/R Supervisor - regarding Collection efforts and cross training among A/R team between Hotel and Club
Oversees organization of A/R files, storage, cabinets
Oversees Month End Closing - insuring that the A/R team handles all month end duties on a timely basis
Prepares the month end Aging ANALYSIS
Monthly Goal: Maintain City Ledger Aging within Corporate Standard - 94% or better in current and 30 days - of Outstanding AR accounts.
Monitors special billing accounts that are reoccurring ( X Accounts - special )
Monitors Finance Charges on Group Accounts for the month - write offs where applicable
Reconciliation of Special accounts : Salesmanship Club Gift Certificate Account
Participates in monthly A/R Meeting with Cr Mgr; Byron Nelson Assignment/Gallery Manager, Belongs and Attends bi monthly meetings in DFW Area for NACM ( National Association of Credit Managers ); any other projects assigned by Credit Manager.
Education - Accounting Degree preferred
Accounts Receivable Experienced Required -Working knowledge of Accounts Receivable - Invoicing, Collection, A/R processes
Supervisory Skills Required
Communication: must have excellent written & oral communication skills
Ability to Multi-task, Dispute Resolution
Basic Computer skills, Word, Excel - Required
Four Seasons offers an award winning work environment and an excellent benefits package which includes:
Generous medical, dental & vision insurance plans
401 (k) Retirement plan
Complimentary stays at other Four Seasons properties
Free meals on duty
Free uniforms and free uniform care
Paid holidays, vacation & sick days
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ****REQUIRED SKILLS & EXPERIENCE:
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