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Job Details

Stihl Department Manager

Location
Shelbyville, KY, United States

Posted on
Aug 13,2019

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Job Title:
Power Equipment Specialist
Reports To: 
Store Manager
Job Location: 
Store
FLSA Status: 
Hourly Non-Exempt
 
JOB SUMMARY:
The primary role of the Power Equipment Specialist is to process all work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes diesel-powered compact tractors from 24HP up to 78HP, as well as garden tractors, mowing equipment and other types of lawn and garden maintenance equipment. This position is also responsible for service parts ordering as well as filing warranty claims. This is a full time, hourly position. Applicants must be able demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills.
 
JOB DUTIES AND ESSENTIAL FUNCTIONS:
Provide high-quality repair services on all work orders
Ensure the safe use of equipment & tools
Responsible for completing all warranty paperwork in a timely manner      
Responsible for special order parts for all work orders
Responsible for completing service work in a timely manner
Provide a safe environment by keeping work areas clean & organized
Possess strong communications skills as customer interaction may be frequent and may include equipment sales support skills
May be required to cross train and perform other duties
Ability to participate in the equipment sales process is highly desired
 
QUALIFICATIONS
Expert mechanical abilities in small engine, diesel, and hydraulic systems, including professional experience servicing sub-compact and compact utility tractors at a tractor dealership
Ability to work independently without supervision.
 
SUPERVISORY RESPONSIBILITIES
None
 
MACHINES AND EQUIPMENT USED
General mechanic servicing equipment
Gantry cranes, electric hoists
 
PHYSICAL REQUIREMENTS
Good visual acuity and ability to communicate well with customers
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jac


Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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