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Job Details

Event Services Manager - Washington Hilton Temporary Assignment

Company name
Hilton Worldwide

Location
Washington, DC, United States

Employment Type
Full-Time

Industry
Manager, Hourly, Hospitality

Posted on
Feb 20, 2020

Valid Through
Jun 04, 2020

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Profile

An Event Services Manager with Hilton Washington is responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is an hourly role that is eligible for overtime, and could potentially provide opportunities to other permanents roles. Join a winning team!

From Washington Hilton, you'll enjoy easy access to thecity's most popular attractions while staying in one of DC's coolestneighborhoods. Walk outside our doors to restaurants and entertainment orunwind by the outdoor fire pits at our hotel with plenty of options tograb a bite to eat.

What will I be doing?

As an Event Services Manager, you would be responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Provide direction and supervision to departments to ensure successful execution of meetings and/or events

Serve on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes

Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner

Prepare reports, correspondence and analysis related to group activity

Lead, facilitate and participate in meetings, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Catering and Event Services

Title: Event Services Manager - Washington Hilton (Temporary Assignment)

Location: null

Requisition ID: HOT071CI

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com

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